We have established this Privacy Policy to explain how we protect and
manage the personal information that we collects from you (the
customer) online.
1.
Consent
for Collection, Use and Disclosure
Your
use of our site and/or your registration for our products and
services constitute your consent to the terms of this Privacy
Policy. If you do not
agree to the terms of this Privacy Policy, please do not use our
site.
We may
occasionally update this Privacy Policy.When we do, we will also revise the
“last update” date at the top of this Privacy
Policy.In
addition, we will seek a customer’s prior consent, by email,
for any new uses or proposed disclosures of information collected from
the customer prior to the change.We will notify customers by emailof changes to this policy that will affect
information collected from them in the future.In certain
circumstances, however, we will not inform and obtain the consent of
the customer, such as in connection with an investigation of a breach
of an agreement, contravention of laws, an emergency where the life,
health or security of an individual is threatened, the collection of a
debt or in compliance with the request of a law enforcement agency or a
court order.
A
customer may withdraw his or her consent for collection, use and
disclosure at any time by sending an email to us (see
our contact page).Please note that, if you
do, we may suspend our provision of products and services to you.Whenyou
unsubscribe, if you fall within the guarantee period for any of our
products and you request a refund, the guarantee will be honored.
2.
Accountability
We collect, at the time of your registration and your sign-on to its web
site, certain “personal information” (information
that personally identifies you) including but not limited to your name,
email address, home or work address, telephone number, and information
about your computer hardware and software (e.g., IP
address, operating system, browser type, domain name, URL, access
times, and referring web site addresses).
We have implemented this Privacy Policy to protect personal information
received from our customers, and to respond to any inquiries.
The Privacy Policy also provides that we will use appropriate
contractual means to establish a comparable level of protection for
personal information which is sent for processing by third parties on our behalf.
We have designated responsibility for your personal information to our Privacy Officer, who ensures compliance with the principles in this
Privacy Policy. Other individuals may be delegated to act
on behalf of the Privacy Officer.
3.
Purposes
for Collecting Personal Information
We collect and use personal information for the following Identified
Purposes:
(a)
to
understand customer needs regarding our services;
(b)
to
develop and provide our web site and our products and services for our
customers;
(c)to fulfill your requests for
products, services or information;
(d)
to
communicate with customers and site visitors, when necessary, and to
inform customers of upgrades, as well as of other products and services
available from us, our affiliates and third parties;
(e)
to
allow customers to access limited-entry areas of our site;
(f)
to
personalize some of our services and products for you and to deliver
targeted advertisements and offers from us and third parties;
(g)
to
bill accounts and maintain payment records;
(h)
to
comply with any applicable law, regulation, legal process or government
request;
(i)
to
respond to a legitimate claim, or to address our reasonable belief,
that you are violating the rights of any third party or any of the
agreements or policies that govern your use of our site or any of our
products or services;
(j)
to
protect the services, products or rights of ours, including but not
limited to the security or integrity of our site; and
(k)
to
identify and resolve technical problems concerning our
site, products and services.
We also use personal information in an aggregate form (i.e.,
not individually attributable to you) for our business analysis,
operational, marketing and other promotional purposes.
If
we hire other companies to provide some products or services on our
behalf, then we will only provide those companies the personal
information they need for the Identified Purposes, and we will limit
their rights to use and further disclose your personal information as
appropriate in the course of their work for us.
4.
Limiting
the Collection of Personal Information
We limit our collection of personal information to only that information
which is necessary for the Identified Purposes. We do not
direct our site to, nor do we knowingly collect any personal
information from children under the age of thirteen.
When
you visit our web site, a cookie may be placed on your computer or
the cookie may be read if you have visited our site
previously. We use cookies to allow us to determine which
products and services you have already purchased so that we do not
provide redundant information to you, and, if you are an affiliate,
to track your sales made to customers referred by you so that you can
receive compensation under our affiliate program. If you
choose to not have your browser accept cookies from our web site,
you may not be able to view all the text on the screens, or to
experience a personalised visit, or to subscribe to certain service and
product offerings on our site.
5.
Disclosure,
Processing and Retention
We does not sell, rent or disclose your personal information to anyone
else, except:
(a)
to
someone you have designated to act as your agent, for one or more of
the Identified Purposes (listed in Section 2, above);
(b)
to our employees, independent contractors, subsidiaries,
affiliates, consultants, business associates, service providers,
suppliers and agents, acting on we’s
behalf for any of the Identified Purposes;
(c)
as
necessary if we have reason to believe that disclosure is necessary to
identify, contact or bring legal action against someone who may be
causing injury to or interference (either intentionally or
unintentionally) with our rights or property, other users
of our web site, products or services, or anyone else that
could be harmed by such activities; and
(d)
to
respond to judicial process and provide information to law enforcement
agencies or in connection with an investigation on matters related to
public safety, as permitted by law, or otherwise as required by law.
In
addition, as we continue to develop our business, we or our affiliates
may sell or buy other businesses or entities, or we may merge with
another company.In
such transactions, personal information may be one of the transferred
business assets.Also,
in the event that we or substantially all of our assets are acquired,
your personal information may be one of the transferred assets.
Your
information may be stored and processed in the United States, or in any
other country in which we or our affiliates, subsidiaries or agents
maintain facilities. By using this web site, you consent to
any such transfer of information outside of your country.
After
your account becomes inactive (that is, if you request to be removed
from our database), we will keep your personal information in our
archives.Your
information will then be used only as necessary for tax reasons or to
prove our compliance with any applicable law.
6.
Accuracy
of Personal Information
We will use reasonable efforts to keep customer personal information
accurate for the Identified Purposes,
and for minimizing the possibility of making inappropriate customer
decisions based on such information. Customers are
responsible for informing us about changes to their personal
information. You can do this by contacting us (see
our contact page). We will use new or updated personal information we receive from
customers to update our own records.
7.
Security Safeguards
We will use reasonable efforts to protect customers’ personal
information.
8.
Access
to Personal Information
We will afford you a reasonable opportunity to review the personal
information in your file, if you so request by contacting us (see
our contact page).
If we are not able to provide access to some aspect of a
customer’s personal information, we will provide reasons for
denying access such as; that by doing so would likely reveal personal
information about a third party, or that it is confidential commercial
information or attorney–client privileged communications, or
that the information relates to a breach of an agreement or a
contravention of law, or that its disclosure could reasonably be
expected to threaten the life or security of another individual.
Customers
have the right to request that inaccurate or incomplete information be
amended as appropriate, by contacting us or the Privacy Officer as
described above. We
will promptly correct such personal information.
9.
Contact Information
We invite you to contact us if you have questions
about this policy (see
our contact page).
